Decent benefits and pay, be ready for moody management - CSA Citi Employee Review

3.0
Mar 29, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits are very good, including a great amount of paid time off and sick days.

Cons

Management on the branch level does not recognize hard work and sacrifice. They are hypocritical expecting the highest of standards from those under them, while they themselves do not provide the same level of service. In addition, there is bias towards those who have made friends with management. While this is expected to be what is needed to move up the corporate latter, it discourages furthering one's career based on merit, and encourages looking busy and becoming friends with management. Just to be clear, this behavior is not seen at all levels of management. The branch manager exudes strong management skills and as a leader raises morale. I question those that are under him though.

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good atmosphere and great place to start your career and get mentors

Cons

Long hours and no work life balance which is ok

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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