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      The Definition of (Corporate) Dysfuction - Vice President - Relationship Manager Citi Employee Review

      2.0
      Apr 25, 2009
      Vice president - relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Prestigious large money center bank. Opportunities for exposure to other areas not available in smaller institutions.

      Cons

      Dysfunctional management with minimal insight into actual banking operations. The institution was literally too large due to ill throughout and/or mistimed acquisitions. As a result, Numerous systems existed that did not "talk" one another. Moreover, there was minimal inter-departmental cooperation. This often led to mid-level management being unable to deliver acceptable level of customer support. Compounding this issue was that certain areas were ofter moved from the Consumer Bank to the Investment Bank with little thought to the actual impact on the business unit itself and ultimately its clients.

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      5.0
      May 25, 2026
      Applications developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

      Cons

      Like any job, the manager is the one that can make or break the position

      3.0
      Jul 3, 2026
      Information security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule, supportive managers, opportunities

      Cons

      Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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