Citi - A great place to work - Anonymous employee Citi Employee Review

5.0
Jun 12, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We are really trying to change the mindset of the employees to focus on putting the client first in everything we do. From empowering the associates taking calls to streamlining the processes and overcoming decades old systems and beliefs. Senior management is committed to the goal and the employees We have a ways to go in some areas, but will get there eventually.

Cons

Sometimes we get stuck in old ways of doing things, not all the time can we think out of the box to meet our clients needs.

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

great company - good products

Cons

frequent reorganizations - stability missing lately

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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