Not what it’s described to be - Collections Specialist Citi Employee Review

1.0
Aug 14, 2019
Recommend
CEO approval
Business Outlook

Pros

It’s an easy job with decent benefits.

Cons

They preach about their management and how great and flexible the job is when in reality the management is awful and unwilling to work with employees most of the time.

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5.0
Jul 21, 2026
Recommend
CEO approval
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Pros

Flexibility, work life balance, benefits

Cons

Still lots of area to develop

4.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong global platform with exceptional exposure to complex clients, markets, and products. Citi offers significant opportunities to build an international career, work with highly talented professionals, and develop deep expertise in banking and financial services. The global network and breadth of the organization are major differentiators.

Cons

The size and complexity of the organization can create bureaucracy, fragmented decision-making, and lengthy internal processes. Organizational changes and frequent restructuring can also affect continuity, while navigating multiple stakeholders sometimes takes significant time and energy away from clients and business execution.

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