Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citi

      Engaged Employer

      Citi reviews

      Worst Management EVER! - Escalation Specialist II Citi Employee Review

      1.0
      Feb 28, 2014
      Escalation specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't seem to think of any Pros. Location

      Cons

      Childish behavior from management & Senior Operations Management! Very unprofessional and extreme amount of favoritism. The company hires for management from outside instead of hiring from within, then the knowledgable one who was denied the position will then be the one who trains the new hire. Senior management also brakes trust with confidential information and shares with other employees. Feels like junior high school. Sadly

      Explore other reviews about Citi

      5.0
      Feb 25, 2026
      Svp product
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, interesting work, opportunities

      Cons

      Long hours, commute, lay offs

      3.0
      May 4, 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Citi jobs | Citi salaries | Citi benefits | Citi interviews | Citi conversations
      Citi reviewsCiti Escalation Specialist II reviewsCiti review