Overworked and Understaffed - Anonymous employee Citi Employee Review

3.0
Feb 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Largest Global Banking Organization, Recognized Global Brand outside of U.S., People (clients and colleagues), Professional Growth if taking own initiative

Cons

no work life balance, understaffed, overworked, low morale, compensation freeze, no visible meritocracy, no visible accountability, not able to meet family needs

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5.0
Jul 2, 2026
Recommend
CEO approval
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Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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