Treats their employees as poorly as their customers. - Customer Service Representative Citi Employee Review

1.0
May 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Nice Campus Handicap accessible

Cons

Peers and unit managers lack all professionalism. Company policies limit growth and opportunity. Over competition leads to a toxic work environment. If you want to feel unappreciated in a large company, with "good benefits" Citi is the place for you.

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5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, interesting work, opportunities

Cons

Long hours, commute, lay offs

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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