Not great at rooting out poor managers - Senior Vice President Operations Citi Employee Review

3.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

There are a lot of different opportunities within Citi and these opportunities are available in a lot of different locations across the country.

Cons

Citi (and specifically the Retail Services division) is NOT great at rooting out poor managers, especially some that have been with the company for a long time. They are just moved around so that they become some one else's problem. In another instance - rather than deal with a poor employee and go through the HR process, a manager openly admitted to promoting a person so they did not have to deal with them anymore. Citi loses a lot of strong talent because of this and has to take bold steps to clean house before Citi Retail Services becomes a good and healthy place to work.

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Company has great benefits overall

Cons

I didn't have any cons to working

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Opens. A lot of doors, a huge bank with real mobility. Great especially if you are young. And very global, which is exciting.

Cons

Can feel uncompetitive towards other bulge brackets at times, especially vs JPM, service and ops is incredibly painful, almost feels like you have to leave and come back to get paid market rate if possible at all. Its also IB vs everything else makes the bank feel two tiered.

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