Unprofessional Uninvolved HR , Management - Personal Banker Citi Employee Review

1.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Compensation is good and over time is always offered

Cons

If there was a zero star review I would choose . This company does not encourage upward mobility and does not believe in retaining good talent and investing in their people . They are very good at marketing these characteristics to lure you in but do not follow through on promises. They have manger who have been in their roles for Decades without zero supplemental training . They have zero knowledge of what the company actually offers for there employees and offer zero support in helping there employee's find the right resources to grow and develop professionally. If you want to be stuck in retail banking for decades and join the rest of the robot team this is the company for you . They also do not have good bonus plans to reward all the hard work they make their employees do . They will dangle discretionary bonus plans in your face all year to make you work harder and then pay you out once a year or not at all If that’s your mangers discretion . Avoid this company like the plague if you want to make anything out of your career in banking

Explore other reviews about Citi

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice campus, on-site cafeteria with many options, on-site gym (fee is approx $15/mo). Nice/newly renovated buildings, with nice amenitites (break room, jump in/out offices for privacy). In general, work-life balance was good, especially being able to work remotely (additionally) as needed.

Cons

They tend to do re-orgs fairly often (every 1.5 years or so), so it can be hard to get promoted within your current role, you should plan on applying for other roles within the firm, at the level you are looking to be promoted to. Must work in office at least 3 days/week starting in 2026, used to be 2 days a week from 2021-2025. Which means parking will be crowded if you don't get there by 9am. Work stations are not reserved, so if you don't get there early enough and if you don't have a co-worker saving you a spot, you might not find a seat in your work area very easily.

1
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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