Credit Ops/Fraud Analyst - Credit Ops/Fraud Analyst Citi Employee Review

2.0
Mar 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Good vacation and benefits - most people working there have been friendly and helpful

Cons

expect a lot of work for a little pay, misleading job demands after hire, some nasty managers

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

great company - good products

Cons

frequent reorganizations - stability missing lately

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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