Toxic culture, bait-and-switch - Senior Vice President Citi Employee Review

1.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, great colleagues, global

Cons

Abusive management, long hours. The management made poor decisions for the business and hired new people to clean up the mess and deflect blame. What they tell you in your interview about your potential job is likely wont be true. Your job description will change. The bank tries to cut costs so will give you double the workload of the job you applied to. The bank has laid off and lost so many people, so they just need bodies to do whatever they need you to do. This happens all over the bank, from retail to credit cards to marketing. Be warned.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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