It's an entry level position as you progress on in life. - Personal Banker Citizens Employee Review

4.0
Sep 9, 2011
Recommend
CEO approval
Business Outlook

Pros

The best reason to work at Citizens Financial Group is for the experience of getting in the door for a business major. It is a a financial institution in these hard times are making a change. This is the only company that I worked for that I actually met the CEO in person a couple of times and had a one to one conversation. Very few companies have a CEO that would come overseas to meet with each employee. Great benefits, including educational assistance which reimburses you for college expenses.

Cons

The downsides of working at Citizens Financial Group in my area is the changing of baseline throughout the quarter. One month you made have a reasonable baseline goal the next month it can double and change your whole strategy of achieving it. Technology in the bank is quite outdated teller systems, practice of telemarketing to get customers in the bank. The teaser rates they use to get customer in the bank.

Explore other reviews about Citizens

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

We have one work from home day per week

Cons

Raises are the worst I’ve ever seen in a company this size. Hired on as “hybrid” 3 days in office then they took that away and now 4 days in office. They don’t care about their employees but love to make it look like they do. HR and “employee health and safety” are utterly useless.

See reviews by: Helpful|Rating|Date|All