Branch manager - Branch Manager Citizens Employee Review

4.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for someone looking to make a career. Citizens has an excellent training program and when your training is complete , you have tons of product knowledge . Most managers genuinely care about their staff , and all in all there is a good sense of family with in the branches.

Cons

High turnover. Staffing issues make for a long work day, long work week . Bankers fight for revenue so they hit their goals. Don't be mistaken, this is a SALES job. If you like sales , you will excel.

Explore other reviews about Citizens

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

everyone is nice, friendly, and helpful

Cons

the work load is fair but repetitive

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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