Bank is headed towards a Wells Fargo fiasco. - Universal Banker Citizens Employee Review

1.0
Oct 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pto and holiday pay. Use this place as a stepping stone to something better. Don't believe their fake promises.

Cons

High and unrealistic sales goals. Lots of pressure from higher ups and regional managers to produce sales. Micromanaged a lot, pressure is high to sell and if you don't produce enough that quarter they will write you up or threaten to fire you. That leads to many bankers having unethical approaches and bypassing certain security procedures in order to try to meet their goals. Understaffed branches and pushing colleagues to do it all from account servicing to teller duties.

Explore other reviews about Citizens

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

We have one work from home day per week

Cons

Raises are the worst I’ve ever seen in a company this size. Hired on as “hybrid” 3 days in office then they took that away and now 4 days in office. They don’t care about their employees but love to make it look like they do. HR and “employee health and safety” are utterly useless.

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