Entry Level Position - Anonymous employee Citizens Employee Review

3.0
Nov 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You need no prior experience to get hired as a Universal Personal Banker. The pay is decent for needing no prior experience, however being knowledgeable and confident in the field is key. You will have sales goals each quarter and making your goals will ensure bonuses. As a new employee goals are much lower and increase every quarter.

Cons

If you do not make your sales goals after about two quarters you are at risk of losing your job. It has employees on edge and allows us to feel insecure or unstable about our positions.

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5.0
Jun 18, 2026
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CEO approval
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Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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