Fraustrated - Manager Citizens Employee Review

1.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing really ! It use to be a great place to work for

Cons

1) Sales Pressure 2) Micro management 3) Employee froced to use Paper (Know me notes and realtionship summary) to uncover Needs 4) People Getting fired right and left for not balancing ! 5) UB concept is the wrose !! too much pressure to meet goals as well as service client !! 6) Understaff and having to meet 90 and higher on customer satisfaction. IF NOT made paycut on insentive plans.

Explore other reviews about Citizens

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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