Former Financial Consultant - Financial Consultant Citizens Employee Review

1.0
Feb 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The retail staffs I worked with were good, honest people. I think John and Frank have the right intentions, but they need to clean up the mess.

Cons

Too many to name. Do not trust management, especially the Regional Manager. They will recruit you by stating there is a territory and a book of business that will be yours to work. Do not expect much of a book of business to be reassigned to you and you might end up in one branch and no book of business. Get everything in writing from management, never trust their verbal agreements. If you do have a legitimate issue, management will ignore your calls and emails. Management will tell you they want you doing managed money, but they really want the annuity business. It was one of the worst experiences of my life. Expect a revolving door of direct managers. The 401k plan is a joke. If you do get a book, you will not receive all of the trailing revenue.

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5.0
Jun 18, 2026
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Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
May 4, 2026
Recommend
CEO approval
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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