Colleague to Colleague - Anonymous employee Citizens Employee Review

2.0
Apr 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There really are not very many pros, You can wear jeans to work. They sometimes give you candy...

Cons

Managers do not like helping other teams. Lack of teamwork. Good luck getting a vacation week off unless you have been with the company for a century. You get spoken to like garbage by the branch colleagues and managers and no one cares. The quality team is clearly bored because they nit pick on your call obs. Raises suck. You will leave your shift feeling defeated / miserable. Good luck going to the bathroom you need a Dr note if you ever want to pee when your not on break,

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Pros

Best culture in banking by far

Cons

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3.0
May 4, 2026
Recommend
CEO approval
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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