Toxic, Disjointed - Personal Banker Universal Citizens Employee Review

2.0
May 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The most positive aspect to this role is helping customers - when Corporate allows. And, while I didn't appreciate it at the time, their intranet and resource database is good - not great, but good.

Cons

Management is disjointed, uninformed, unrealistic and unaware. This company is very much about the Stock Holders and NOT the customers - never mind the consideration or appreciation of its employees. Further, I have never seen so much nepotism outside of a family business! I find this especially alarming considering this is a BANK!

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5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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