5 months in and it's a nightmare - Financial Adviser Citizens Employee Review

2.0
Jun 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Branch staff are under appreciated and awesome! Autonomy (no one is micromanaging)

Cons

Do you enjoy spending hours trying to navigate the confusing onboarding process with no help, while clueless management hounds you for sales numbers?! That's about it so far. If you're a financial adviser and are relatively happy where you are, don't move!! Trying to bring a book of business over is a nightmare. Of course, getting a book of business from Citizens (which you'll be promised to entice you to the role) is even worse. They'll lure you in with talk of a book of business, a partnership, a great branch, etc., and then that'll "fall through" and you'll suddenly find yourself assigned to branches that are very far away, in crappy areas, etc.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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