No surprise that Citizens may be up for sale. - Vice President Citizens Employee Review

1.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Citizens had been a place where one could get a good start in the financial services industry. But pressures from the top for unrealistic growth created unethical behavior, mistrust and a very stressful, negative work environment. Of course, we have since found out what a disaster its parent company, the Royal Bank of Scotland, is, so there was obviously trouble brewing for some time.

Cons

Disrespectful management, a "Stepford Wives" kind of do what I say, not what I do mentality.

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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