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      Citizens

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      Citizens reviews

      Citizens discriminates against women and people with disabilities - Anonymous employee Citizens Employee Review

      1.0
      Dec 25, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mice in the Rhode Island office become like pets overtime! You can trust the mice, but don’t trust anyone in risk management.

      Cons

      This is the most toxic and hostile place I have ever worked. The male Svp will hire his. Ale buddy who flunked out at another bank and pay him an exorbinant salary. Women who are more qualified are passed over for promotion. People with disabilities and older employees are discriminated against. More than 5 people who complained about the hostile work environment were pushed out based on trumped up reasons. The Chief Risk Conduct Ifficer has been thre for 20+ years and rules with an iron fist. HR and employees are afraid of this person, and do the discrimation is tolerated and continues. This is a mediocre bank that will get swallowed by one of the big banks soon. Fortunately, there are some great competitor banks to work for, so you do not need to put up with this unlawful conduct.

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      Citizens Response
      8y
      We’re disappointed to hear that your time at Citizens was anything less than rewarding. We’re committed to ensuring that we provide a work environment that makes all of our employees feel valued, and that they feel empowered to share their honest feedback. If you would like to connect with us further, there are two options, Right Call (anonymous) at 1-877-495-4727 or the HR Service Center at 1-866-472-8234.

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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