Okay - BSA Citizens Employee Review

3.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

PTO, benefits, flexibility, salary (if you are able to negotiate well) Past Managers are understanding and caring; can't say the same about Managers hired by RBS team members are approachable

Cons

Most IT roles are outsourced/ contracted no loyalty to employees - contractors are hired into FT roles promotions and internal transfers will happen if you know the Manager/ Director or have connections - know people in the right places RBS calls all shots

Explore other reviews about Citizens

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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