Suck it up if you want to succeed - Anonymous employee Citizens Employee Review

1.0
Mar 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good bank timings

Cons

Constant changes, senior management doesn't know what they want. They set up processes which they expect employees to follow constantly, or else..... Suddenly it's changed and something else becomes most important. Senior management has no time , intelligence or desire to look at claims made by some employees. Way to get promoted and do well is to talk big about yourself even if its false. Also talk bad about others. Instead of discouraging, upper management encourages this. Huge turnover is proof of the problems in the Bank.

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5.0
Jun 24, 2026
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Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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