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      Citizens

      Engaged Employer

      Citizens reviews

      No loyalty, sales sales sales - Banker Citizens Employee Review

      1.0
      May 8, 2018
      Banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours if your traditional. Not much else, maybe PTO once you build that up. I am now just trying to reach 20 words.

      Cons

      Not loyal at all. Worked here 6 years and when I decided to move on (only promote from outside), I put in my 2 weeks and was fired on the spot without pay. Nice way of saying goodbye! Keep looking, you will hate your life working here. Don’t believe all the fake reviews posted within a short timeframe. They’re bogus.

      avatar
      Citizens Response
      8y
      Thank you for your response. As Head of Talent Acquisition at the bank, feedback like this is troubling as it does not represent the values our company holds. Managers promote internally based off a set criteria of skills, competencies and performance ratings. Additionally, terminating employment upon putting a two week notice in is not protocol here. If you would like to discuss your concerns more, please reach out to Right Call (anonymously) at 1-877-495-4727. --Kristi, Head of Talent Acquisition

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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