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      Citizens

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      Citizens reviews

      DO NOT WORK FOR THIS COMPANY - Relationship Banker Citizens Employee Review

      1.0
      Sep 28, 2018
      Relationship banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      The “Banker” hours are good.

      Cons

      Multiple Robberies that were covered up and swept under the rug. Other branches had no idea, low pay, nepotism, technology is horrible. They have so Many systematic problems. One day no ones direct deposit posted so that should tell you what type of bank this is. I have nothing to good to say about This company at all. I quit after being robbed 3 times. I wasn’t offered time off or compensation. I was actually asked to come back to work the next day, early after being robbed. When I quit the $800 I put into employee stock was taken and not returned. Stay away from this company. Branches are closing and they are not competing with big banks.

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      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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