Don’t believe the fake reviews - Licensed Relationship Banker Citizens Employee Review

1.0
Jan 17, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO, as long as it doesn’t conflict with manager’s convenience

Cons

Unrealistic sales goals, weekend hours, incentive program constantly changed to lower payout rates, incompetent management, no room to move up if you are in retail, branches falling apart, turnover, only concern for customers if there is a sale involved, back office is becoming more and more incompetent. Clearly gutting the company so P&L looks great—more bonuses for the big wigs. It’s just a regional bank trying to be more than it ever will be. Bigger isn’t always better.

Explore other reviews about Citizens

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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