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      Citizens

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      Citizens reviews

      Avoid at all cost - Management Citizens Employee Review

      1.0
      Feb 4, 2020
      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing good about working here

      Cons

      Poor pay, threatening work conditions. Job is threatened if you are not performing at the top level. It is an all about who you know environment. You cannot have an opinion. VERY pushy with sales, not matter the cost. Encourage you to manipulate numbers for appointments to make reporting look good.

      avatar
      Citizens Response
      6y
      Thank you for sharing your thoughts. We're sorry to hear you did not enjoy your time with us. A lot of research goes into the setting of sales goals and the majority of our colleagues achieve those goals. If you'd like to share your concerns more, we encourage you to call Citizens’ HR Service Center at 1-866-472-8234 or call in anonymously via Right Call at 1-877-495-4727.

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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