Terrible Culture - Fall in, or fall out! - Treasury Relationship Manager Citizens Employee Review

1.0
Sep 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Collegial, friendly colleagues. Market competitive base pay. Good place to work if you want to just collect a paycheck and have minimal stress.

Cons

VERY unstable/inconsistent performance bonuses, extremely political, nepotistic, non-performance-driven sales culture. Sales goals constantly change. Bad portfolio balancing amongst peers. No focus on customer-centricity. Company preaches transparency, but is truly Orwellian in how senior management operates. Senior management has no vision + expertise: they are industry followers, not leaders. This is not a place for the young and hungry: it is a place for the “big bank burnouts” and ‘Hotel California’ career types: you can check out, but you can never leave! Better for your career as a salesperson to manage up to bosses versus hit performance goals and drive shareholder value!

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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