Getting better, but more to go - Risk Manager Citizens Employee Review

4.0
Jan 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Customer focused and community oriented across franchise area

Cons

Technology environment for workers is a decade out of date.

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Citizens Response
5y
Thanks for sharing your thoughts and for over a decade of service with us! We're glad to hear you enjoy working with here with our amazing colleagues! Also, know that we've doubled our investment in technology and are on a journey to transform our tech across the company. We're glad to have you on our team!

Explore other reviews about Citizens

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Career Opportunities Inclusive Culture Strong Leadership Clear vision

Cons

Fast-paced environment can be demanding

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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