Great work life balance, little reason to stay - Anonymous employee Citizens Employee Review

2.0
Apr 29, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Citizens gives new hires 4.5 weeks of vacation. Work life balance is highly encouraged! Very smart leaders that are great resources to learn from.

Cons

Bonuses are not paid to corporate consumer colleagues until VP (6+ years from new hire). Promotions aren't as much based on merit as they are opportunity (you won't move up in title or pay until someone above you leaves or you switch business lines). Management talks about "bleed green or reconsider working here", but they do not invest in young talent. They make no effort to incentivize early career employees, do not try to retain, and don't even conduct exit interviews because they aren't interested in changing the culture.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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