Licensed Banker - Licensed Banker Citizens Employee Review

3.0
Aug 30, 2014
Recommend
CEO approval
Business Outlook

Pros

If you want to get in to the world of a financial consultant it is a good opportunity vs a lot of firms that are offering 100% commission jobs. Here you get your base salary for the day to day activities and commission on both the branch level quarterly and the investments level monthly.

Cons

With all of the current changes the employees are expected to learn and execute every role in the branch. A lot is delegated to colleagues and the typical day as a Licensed Banker involves running a teller drawer, acting as a personal banker with a revenue goal, where there is constant pressure for checking accounts, and also as a licensed professional in the branch. If that is your main focus, it is very difficult because there is not much time left in the day for those Activities. There are very limited products you are able to sell at first and always a lot of politics to be sure you are getting the bonus you were promised. Most employees work well over 40 hours but fear the wrath of their managers and upper management if they would get overtime, and managers always give a hard time when you let them know you are over hours and need to shave some time off for the week so many people get paid for only 40 hours but work much more.

Explore other reviews about Citizens

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work/life balance – Expectations are reasonable, and leadership genuinely respects personal time and flexibility, which makes it easier to sustain long‑term performance. Strong internal promotion culture – Many colleagues advance from within, and it’s clear the company invests in developing its people rather than always looking externally. Exceptional senior leadership – Senior leaders are visible, engaged, and hands‑on. They spend time in the weeds, visit branches, and actively connect with colleagues at all levels instead of operating at a distance. Collaborative, supportive colleagues – Teams work well together and there is a sense of shared purpose rather than internal competition.

Cons

Pace of change can be slower in some areas – As a large organization, certain processes and initiatives can take time to roll out or gain traction, which may be frustrating for those who prefer rapid change.

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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