Good, not great yet. - Assistant Vice President Citizens Employee Review

3.0
Mar 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Strong employee culture -- colleagues believe in and value the Credo. Autonomous work environment. Ability to balance work needs and family needs. Great benefits -- PTO is so good, many colleagues stay just for that.

Cons

Amorphous goals. Lack of long-term thinking -- executive leadership moves from one emergency to another. Cutting costs to hit revenue goals. Managers are unable to get rid of negative employees who are poisoning an otherwise healthy team. Using contractors in the place of permanent employees for non-project work that lasts in excess of 2-years. Annual pay increases at or below inflation -- good employees are leaving because other companies are willing to pay them what they're worth. Internal promotions will get only the minimum of the pay range for that role, whereas new hires for the same position will be paid at the middle or top of the range.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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