Regimented environment,but was unsettled due to restructuring.--perhaps better for those with strong project management - Anonymous employee Citizens Employee Review

3.0
Apr 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Hardworking colleagues -Largely supportive group throughout company -Community service-oriented -Modern open-space work environment to promote interaction and idea exchange with colleagues -Department tried to promote transparency, especially as the reorganization was intensifying

Cons

-Not exactly a con (and this is only an individual viewpoint), but due to regulated nature of business, seems to require certain temperament to enjoy the work. -Co. somewhat unsettled; was in process of restructuring while I was there; however, I understood from others that there would be periodic reorganizations/layoffs before I arrived (not sure whether due to the economy and/or nature of this bank.) -Modern open-space work environment could also be a detraction, if one is not used to the surrounding noise

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5.0
Jun 24, 2026
Recommend
CEO approval
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Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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