Micromanaged to the point of absurd! - Senior Universal Banker Citizens Employee Review

2.0
Apr 14, 2015
Recommend
CEO approval
Business Outlook

Pros

obviously bankers hours, bank holidays and vacation time. We actually have great products to offer customers

Cons

Micromanaged to the point of madness. Every second of every day is accountable on a stupid piece of paper. Management (especially upper) is abusive and threatening. That terrible feeling of no matter what you do it isn't good enough is stressful. Ridiculous calling blocks and call nights that were a complete waste of time and not effective. Aggressive sales environment that pits one colleague against the other. I was a top performer and found it degrading to be accountable to a piece of paper and have a brand new manager "coach" me every minute. Company is big on hiring from the outside and growth within wasn't going to happen in my region to the point where I felt that the company was actively trying to get rid of everyone that has been there long term. I proudly worked for this company for years and just couldn't take the beat down another day!

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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