High Tech Sweat Shop - Run, Don't Walk Away! - Software Engineering Manager Citizens Employee Review

1.0
May 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Technology transformation and greenfield projects. Could have been a great experience! Colleagues at IC and L1 Management were great to work with!

Cons

Terrible work life balance, aggressive deadlines, stressful day to day interactions. They don't really invest in FTEs but spend a lot on contract employees who are treated like cattle. People are asked to work weekends and evenings (yes Christmas weekend) without comp offs or overtime. You're berated in front of the whole team if you don't meet their impossible deadlines and targets. Upper management certainly likes to create the glass ceiling - I never felt comfortable or welcomed to forge lasting relationships with them. "Don't speak out of turn" is an actual warning given to us less mortals. I was so stressed working here I considered accepting roles below my current level just to get out, but fortunately did not have to and found a much better fit that checked all the boxes (yes, they're out there, you don't have to stay and suffer). The benefits are okay for a bank but not the best. 401k match doesn't kick in until after one year. Even start ups give up front matches.

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Citizens Response
4y
Thank you for taking the time to share your feedback. We're sorry to hear you did not enjoy your time with us. If you'd like to share more so that we can look into your concerns, please contact the HR Service Center at 1-866-472-8234.

Explore other reviews about Citizens

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
May 4, 2026
Recommend
CEO approval
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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