Banker - Personal Banker Citizens Employee Review

3.0
May 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Citizens does offer a variety of career paths for all types of degrees and interests. Your sales numbers mean a lot and if you can consistently produce you will get noticed for promotions.

Cons

Prepare to be micromanaged. If your manager is by the book for can expect to have every 30 minutes of your day blocked out for an activity. The banks processes don't allow people to be themselves but more like robots. Their new incentive programs are also a lot worse than in the past. Under the old system the average banker made $4800 per quarter in bonuses. Under the new P&L system that has significantly dropped and reaching those levels now means hitting 5 times your minimum expectation.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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