VP-Level Incompetence - Anonymous employee Citizens Employee Review

2.0
Nov 12, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Citizens is quite generous with their benefits and no one can begrudge them for lack of effort. Also, their Providence HQ has undergone a change in top-level leadership and I think good things are on the way -meaning changes in mid-level leadership (which is sorely lacking).

Cons

When I think of Citizens (corporate), I see bloated herds of clueless VPs running around without even the most basic understanding of 1), their products and customers; 2), any concept of what leadership is; 3), what it takes to be a leader, or 4), any basic experience leading at a lower level and learning the basic concepts of leadership (or even a basic understanding of how relationships are established and maintained).

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5.0
Jun 13, 2026
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CEO approval
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Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
May 4, 2026
Recommend
CEO approval
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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