Continuous Change - Senior Banker/Senior Universal Banker/Operations Captain Citizens Employee Review

2.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Entry pay is higher, Benefits, Number of Locations

Cons

High Demands, Pay Scales Cap Quickly, Advancement is limited, Company promotes hiring from outside, Bonus programs are always in flux, Sales expectations are unbalanced ( a small town location has the same goals as large cities), Very lacking development paths,

Explore other reviews about Citizens

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

everyone is nice, friendly, and helpful

Cons

the work load is fair but repetitive

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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