5.0
Sep 19, 2015
Current employee, less than 1 year
Milford, MA
Recommend
CEO approval
Business Outlook
Pros
Citizens Bank is definitely a place that invests in you. In my experience they truly want you to do well. As a retail banker you obviously have sales goals, but incentive as well. But they aren't a company that when you don't reach your goal they won't just scold you, they will sit you down and tell you "this is what has worked for others, we want you to succeed". A lot of networking opportunities, internal promotion, and decent benefits.
Cons
Customer is customer service that is customer service. There are always going to be ups and downs. The responsibilities and stress you carry sometimes do not feel justified based on your wages.