Nothing to set it apart - Staff Auditor - IT Infrastructure and Security Citizens Employee Review

3.0
Jan 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Fair salaries, more than adequate for the area's living expenses. Communication within the IT audit team is superb, and professional development (conferences, seminars, certifications, etc.) is encouraged and paid for by the company. The people working here are, for the most part, extremely competent and easy to get along with. Cafeteria in Cranston isn't bad at all. Dress code is fairly relaxed (dress pants and button-downs/sweaters for the men, general business dress for the women). Not quite the "jeans and t-shirts" you'd get at a tech company, but less strict than one would assume of a financial institution. The "Cons" column is long, so before I get into that, I want to say that I do genuinely enjoy working here, and would recommend the job to anyone who was interested. Unless they need sunlight.

Cons

Technology is abysmal - remote desktop service is frequently sluggish or simply unresponsive. Crashes resulting in loss of work are common, and network drives are unmapped or made unavailable on a regular basis. Data loss is common as a result, and as backup options (external HDDs, thumb drives, etc.) are restricted to prevent data exfiltration, recovery options are limited. The outsourced help desk is almost always unable to solve problems which require more than "turning it off and back on again." The office layout is your standard cubicle farm, with no windows throughout most of the Cranston office building. There are plans to move to a new facility/campus by 2018, but for the short term, it is not a pleasant workplace atmosphere. While the workload can be heavy at times, especially at the end of the year when there's a push to finish the annual plan, there are opportunities to work from home if necessary/convenient, and management is generally open to flexibility with one's work schedule.

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

We have one work from home day per week

Cons

Raises are the worst I’ve ever seen in a company this size. Hired on as “hybrid” 3 days in office then they took that away and now 4 days in office. They don’t care about their employees but love to make it look like they do. HR and “employee health and safety” are utterly useless.

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