Licensed Banker - Licensed Banker Citizens Employee Review

1.0
Jan 20, 2016
Recommend
CEO approval
Business Outlook

Pros

If I didn't have great co workers like the tellers and other bankers it would be so much worse than it already is. The investment side is wonderful to work for. They have great training and the management is easy to talk to on that side. They actually listen to their employees.

Cons

If you like being micromanaged this is the place for you. Management is terrible. There is no more customer service. It's all about how many phone calls are made and appointments made. Every minute of the day is scheduled for you. It's really taken a turn for the worse. The pay is terrible. Lowest in the industry. No raises. Taking commission away. Always under staffed. Business units aren't aligned to succeed. They basically are in competition with each other so they make their ridiculous goals.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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