Groomers beware! - Pet Groomer CityVet Employee Review

1.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Discount vet care, that's pretty much it.

Cons

Pretty much everything about working here was a con. They messed up my check on several occasions and it took over a week to get it fixed at least once.

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CityVet Response
5y
We want to first thank you for your response – you are embodying our “freedom through trust” core value by sharing your honest feedback and giving us the opportunity to address your concerns. Thank you for trusting us with your experience. It is great to hear that our generous petcare benefits are viewed as a beneficial resource for our team members. However, we are disheartened to hear about your paycheck experience. We would like to connect with you directly to help review what happened and ways to ensure your experience is not repeated within CityVet. Please reach out to us with your contact information at employee.experience@cityvet.com and we would be happy to follow up with you directly. Thank you again for your feedback.

Explore other reviews about CityVet

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible culture and leadership. The environment is very supportive and the people truly care about helping each other succeed. Best place I've ever worked!

Cons

I don't have any cons.

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

One of CityVet's greatest strengths is its servant-minded leadership. Leaders are genuinely invested in supporting veterinarians and their teams, providing the resources and guidance needed to help them succeed. If you want to be part of the Hospital Support Team, you must believe in a collaborative, solution driven approach. There are meaningful opportunities for career growth across the organization. Many members of the support team began their careers working in CityVet hospitals, demonstrating the company's commitment to promoting from within and developing its people.

Cons

While CityVet offers significantly more clinical autonomy than many corporate veterinary organizations, it is not the same as being a sole practice owner. Decisions are made through a partnership model that balances individual clinic preferences with the company's overall brand standards and business strategy. If your goal is complete independence in every operational and business decision, this may not be the ideal practice model for you. Unlike many corporate veterinary organizations, CityVet empowers its clinics with a high degree of autonomy. Partner veterinarians are trusted to practice medicine in the way they believe is best for their patients and work collaboratively with leadership, rather than operating under a one-size-fits-all corporate model. This can be a challenge for support when trying to say "Yes" as much as we can without causing issues for other locations.

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