Not a Good Experience - Lead Animal Care Technician CityVet Employee Review

2.0
Sep 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Some of the employees are easy to get along with

Cons

Hard to get a decent raise Management at Ruffit is just as bad as management with higher ups Terrible turnover rate Not transparent with customers Management plays favorites and will talk about you to other employees

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CityVet Response
4y
We appreciate all you did for the CityVet family and our clients as a Lead ACA with CityVet. Your role is very important to the success of CityVet and we’re grateful for the opportunity to address your concerns. Thank you for taking the time to share a few details about your experience with CityVet. As we read your review, we noted several items we would like the opportunity to follow up on. At CityVet we do not tolerate dishonesty. One of CityVet’s Core Values (Freedom Trough Trust) is based on honesty. To address your comment about CityVet not being transparent with customers we need to know more details to help focus on your concerns. We also noted your comments about management and raises as an area to follow up with you about. Please reach out to us with your contact information at employee.experience@cityvet.com. We would be happy to follow up with you directly. Again, we thank you for your review and the opportunity to better understand your experience.

Explore other reviews about CityVet

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible culture and leadership. The environment is very supportive and the people truly care about helping each other succeed. Best place I've ever worked!

Cons

I don't have any cons.

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

One of CityVet's greatest strengths is its servant-minded leadership. Leaders are genuinely invested in supporting veterinarians and their teams, providing the resources and guidance needed to help them succeed. If you want to be part of the Hospital Support Team, you must believe in a collaborative, solution driven approach. There are meaningful opportunities for career growth across the organization. Many members of the support team began their careers working in CityVet hospitals, demonstrating the company's commitment to promoting from within and developing its people.

Cons

While CityVet offers significantly more clinical autonomy than many corporate veterinary organizations, it is not the same as being a sole practice owner. Decisions are made through a partnership model that balances individual clinic preferences with the company's overall brand standards and business strategy. If your goal is complete independence in every operational and business decision, this may not be the ideal practice model for you. Unlike many corporate veterinary organizations, CityVet empowers its clinics with a high degree of autonomy. Partner veterinarians are trusted to practice medicine in the way they believe is best for their patients and work collaboratively with leadership, rather than operating under a one-size-fits-all corporate model. This can be a challenge for support when trying to say "Yes" as much as we can without causing issues for other locations.

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