Best job I’ve ever had - Client Service Specialist CityVet Employee Review

5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, supportive management and corporate office, opportunity for growth and promotions, generous benefits programs, fun environment and every day is different, discounted veterinary care for personal pets

Cons

No paid holidays for field staff unless you work on days when the clinic is scheduled to be closed (these hours are often limited and first-come first served, so not guaranteed). All clinics across the nation are managed by one corporate office in Dallas, TX so sometimes corporate is spread thin for in-clinic help with maintenance, IT, etc.

Explore other reviews about CityVet

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, great leadership and pet friendly office!

Cons

Not enough dogs in the office!

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

One of CityVet's greatest strengths is its servant-minded leadership. Leaders are genuinely invested in supporting veterinarians and their teams, providing the resources and guidance needed to help them succeed. If you want to be part of the Hospital Support Team, you must believe in a collaborative, solution driven approach. There are meaningful opportunities for career growth across the organization. Many members of the support team began their careers working in CityVet hospitals, demonstrating the company's commitment to promoting from within and developing its people.

Cons

While CityVet offers significantly more clinical autonomy than many corporate veterinary organizations, it is not the same as being a sole practice owner. Decisions are made through a partnership model that balances individual clinic preferences with the company's overall brand standards and business strategy. If your goal is complete independence in every operational and business decision, this may not be the ideal practice model for you. Unlike many corporate veterinary organizations, CityVet empowers its clinics with a high degree of autonomy. Partner veterinarians are trusted to practice medicine in the way they believe is best for their patients and work collaboratively with leadership, rather than operating under a one-size-fits-all corporate model. This can be a challenge for support when trying to say "Yes" as much as we can without causing issues for other locations.

See reviews by: Helpful|Rating|Date|All