Pros
Free coffee and tea Great location great group of people (the rank and file and 1st line management) decent benefits Beats working at a fast food place (barely) Loose hiring standards, makes a great placeholder
Cons
A whole new meaning to Micromanagement....they even have a Lumberg... Poor pay....raise reviews are typically 6 months or more late (for the extra 50 cents) Poor training, no communication, a BPO mill (just think TPO reports) Senior management frowns upon team activities to build cohesiveness Senior Management tells you they built the company to be the opposite of Office Space, they created Office Space 2. Forced overtime (if you don't do it you can get canned at worst, counted against you in reviews at best) Did I mention micromanagement?