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ClearCaptions

Engaged Employer

ClearCaptions reviews

A company that truly lives its values and supports its people - Compliance Analyst ClearCaptions Employee Review

5.0
Apr 1, 2026
Compliance analyst
Recommend
CEO approval
Business Outlook

Pros

ClearCaptions has one of the most genuine work cultures I have experienced. The company truly cares about its employees and its mission, and it shows in how leadership and teams operate day to day. It is not just talk, they actively try to live their values in meaningful ways. As someone with a disability, having the flexibility to work remotely has been incredibly important. It allows me to stay fully engaged and invested in my work without feeling limited, which is something I do not take for granted. The environment is supportive, collaborative, and purpose driven.

Cons

As with any growing organization, there can be growing pains, especially with how quickly the company is expanding, as teams and processes continue to mature.

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ClearCaptions Response
3mo
Thank you for your thoughtful feedback and for sharing your experience. We’re especially glad to hear that our culture, mission, and commitment to flexibility have made a positive impact—this is exactly what we strive for. We also appreciate your perspective on growth and communication. As we continue to expand, we’re focused on improving consistency, strengthening processes, and ensuring we continue to support and recognize the employees who have helped build our culture. Thank you again for your insights and for being part of the ClearCaptions team.

Explore other reviews about ClearCaptions

5.0
Jul 22, 2026
Technical resolution specialist
Recommend
CEO approval
Business Outlook

Pros

I have received more praise from management in the first year I was here than in the 25 years I had at my last job! ClearCaptions really cares about the well-being of its employees!

Cons

In order to have my weekends off, I have to work the night shift

2.0
Jul 17, 2026
Qualiry assurance
Recommend
CEO approval
Business Outlook

Pros

Peer employees were great to work with

Cons

*First 5 years without raise. Left company making roughly $4 more an hour despite rave reviews on annual performance reviews. *Continually minimized positive and perks of employment *Disorganized management who lack transparency *Management will gaslight you when you have concerns *You are only a number, even after 8 years of service they will "restructure" an entire department overnight *Stressful and anxiety inducing, not because of the tasks, but because *management changes their mind constantly. Our team motto was "PIVOT!" A lot of time wasted because someone changed their mind. *dysfunctional SOPs and uneducated KPIs.

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ClearCaptions Response
4d
Thank you for sharing your feedback and for your many years of service with ClearCaptions. We appreciate the time and dedication you gave to our organization and are pleased to hear that you valued your colleagues. We're sorry to learn that your experience with leadership, communication, and career growth did not meet your expectations. We recognize that clear communication, transparency, and opportunities for development are important to creating a positive employee experience, and we continue working to strengthen these areas as we evolve. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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