Work here for the benefits - Coordinator Surgery, Special Unit Cleveland Clinic Employee Review

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance and maternity benefits are great, though some people have been aggravated by the addition of a deductible in 2026. There is also decent tuition reimbursement, but you need to carefully read all of the policies as the wording can be tricky and even HR doesn't understand all of their own policies.

Cons

Pay seems inconsistent and raises are a joke, getting lower and later every year. PTO is decent but keep in mind that getting paid for holidays comes from that PTO and plan accordingly. HR is a complete JOKE! They never answer, don't seem to understand any of their policies, and have no idea what they are doing. It takes weeks to get ahold of anyone, and they are the farthest from helpful I've ever experienced. Retirement matching is based on years of service, they will put the money in the account but only vest after 3 years so don't count on the amount it shows unless you know 100% for sure you will be there more than 3 years.

avatar
Cleveland Clinic Response
6d
We appreciate your review. We want our caregivers to have the best experience possible working at Cleveland Clinic and your feedback is important in achieving that goal.

Explore other reviews about Cleveland Clinic

5.0
Feb 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good, people are very nice

Cons

good, nice working place, friendly

avatar
Cleveland Clinic Response
4mo
Thank you for your review. We’re so happy to hear that you have enjoyed your time at Cleveland Clinic. We appreciate your feedback as we are continuously working to improve the caregiver experience. Have a great day!
1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer pretty good health insurance

Cons

Where do I even begin - this hospital is trash. I have never seen more of incompetent company in my life. On my floor, the managers here are completely unprofessional. They bully you, threaten you, and micromanage you. Oh don’t even get me started on the pay and benefits you barely get for the crazy amount of work you do as an admin. And when everyone else leaves because this place is a disaster, they place even MORE work on you. The environment is horrible, the older women will target and bully you as well. And on top of it, they take out of your hard earned PTO bank for Christmas, New Year’s Eve, and etc even though you don’t have the choice to work. All your PTO is clumped together for sick days, vacations, doctor appointments, and etc. you BARELY are able to accrue pto so if you need a vacation goodluck. Need to go to the ER and miss work? Well go ahead but they will give you an occurrence point which can lead to you being on probation. I can NOT stress this enough, do NOT work at the Cleveland Clinic as you essentially pay to work here. Oh also, they take $80 every month for the damn parking.

avatar
Cleveland Clinic Response
1w
Thank you for your review and for letting us know how we can improve. We’re sorry to hear about the challenges you’ve experienced and encourage you to speak with your HR Business Partner for help in resolving any issues or concerns you may have.
See reviews by: Helpful|Rating|Date|All