Not Nurse friendly employer - Staff RN Cleveland Clinic Employee Review

1.0
Mar 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Good reimbursement for educational expenses. Very generous PTO benefits, but very,very,very restricted use of it. Good resume addition.

Cons

Mediocre pay for a supposed "elite" institution, barely market rate, and not remotely competitive with the other top 5 ranked hospitals in the nation. Pay increases are typically 2-3% yearly. Despite being a Magnet designated facility, it would appear they purchase tis distinction moreso than earning it, as they have ZERO employee retention policies and practices. In regards to the above comment about restricted use of PTO: If you don't request PTO days at least 6 WEEKS in advance, very,very unlikely to be granted requests off. Also, the PTO is used as sick days, but because of failure to request 6 WEEKS in advance, you get penalized and punished for utilizing the PTO as sick days. Claim to be non-punitive, but anything outside COMPLETE COMPLIANCE results in memos, corrective actions, suspensions, and terminations. Claim to be "evidence based practice" culture, but all to often cherry pick what EBPs they incorporate, i.e. day - night rotational shifts are the normal schedule. Upper management also seems to take joy and pleasure in over complicating tasks, instead of maximizing efficiency with all the technology they utilize. Absolutely NO chance for upward advancement if you are not a politician, but plenty of lateral movement opportunities. This place also unethically utilizes staff: hired for a specific unit (your home unit), but constantly "float" to other units, and without getting the float premium that a float pool RN receives for floating (upper mgmnt. rather use regular floor RNs as float RNs, as it keeps the hourly pay lower then using a "float pool" premium paid RN). Continuity of care is minimally utilized, despite being an EBP. Staff to RN is said to be 4:1 in the Cardiology stepdowns, but typically is 5 or 6:1. This is with the highest acuity level patients in the country; acuity levels that would be considered Critical Care and ICU level care @ other hospitals is classified as "Acute Care," and thus higher patient to RN ratios. Often times RNs have to do total care, meaning no nurse assistants to answer call lights, assist patients to restroom, etc, especially on night shift...

Explore other reviews about Cleveland Clinic

5.0
Feb 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good, people are very nice

Cons

good, nice working place, friendly

avatar
Cleveland Clinic Response
4mo
Thank you for your review. We’re so happy to hear that you have enjoyed your time at Cleveland Clinic. We appreciate your feedback as we are continuously working to improve the caregiver experience. Have a great day!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance and maternity benefits are great, though some people have been aggravated by the addition of a deductible in 2026. There is also decent tuition reimbursement, but you need to carefully read all of the policies as the wording can be tricky and even HR doesn't understand all of their own policies.

Cons

Pay seems inconsistent and raises are a joke, getting lower and later every year. PTO is decent but keep in mind that getting paid for holidays comes from that PTO and plan accordingly. HR is a complete JOKE! They never answer, don't seem to understand any of their policies, and have no idea what they are doing. It takes weeks to get ahold of anyone, and they are the farthest from helpful I've ever experienced. Retirement matching is based on years of service, they will put the money in the account but only vest after 3 years so don't count on the amount it shows unless you know 100% for sure you will be there more than 3 years.

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Cleveland Clinic Response
6d
We appreciate your review. We want our caregivers to have the best experience possible working at Cleveland Clinic and your feedback is important in achieving that goal.
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