Working at ClockShark Time Tracking - Customer Success Representative ClockShark Employee Review

5.0
Jul 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Awesome people! There is not a better group of people to work with. The environment is fun and easy going and that translates to everybody being happy at work and wanting to do their job to the best of their ability for the good of the company and them selves! The Management has the best interest of the employees in mind and go out their way to make sure employees are happy not only at work but also outside of work! The work is also great itself, ClockShark solves a problem for people which is a good feeling for everyone involved. The company itself has its mantra, mission, and core values in the right place, CUSTOMERS FIRST! ClockShark is unique because we actually deliver on that promise and put pride in delivering the best customer experience that anyone could have! All in all I love ClockShark, the people, the product, and the direction of the company!

Cons

I honestly can't think of any cons with the company, it has been the best place to work at I have ever experienced

Explore other reviews about ClockShark

5.0
Feb 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved this job and would have stayed forever if I could have. The employees and management were all friendly and supportive.

Cons

There are no cons for this company.

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ClockShark Response
9h
We appreciate your review and we are glad to hear you felt supported by your team and management. Thank you for your partnership and dedication to our shared success.
1.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few well-meaning and talented folks here and there.

Cons

Cliff Mitchell has not been CEO for almost four years. No stability or real career trajectory less you're in the good ole' boys club. The product itself is okay but still stuck in the early 2020s; most of the competition now offers more for less. Little room for innovation, necessary changes and ideas for the product get scrapped because "this is the way it's always been done". Implementation of AI is mainly for show. Bad changes with parent company. Previous ELT were all friends who followed each other, came in, made poor decisions that affected everyone, and are now gone with new ELT continuing drastic changes. If you're still at ClockShark, your mobility is really limited. If you're part of said club and get to move to Simpro, you worry about being next on the chopping block. What are we doing here?

2
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ClockShark Response
9h
We take all perspectives regarding our workplace climate seriously as we navigate our current organizational shifts. Our priority remains focused on optimizing our internal workflows to support our teams sustainably. We welcome the opportunity to learn more about your specific insights in a confidential environment; please connect with us at hrfeedback@simprogroup.com
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